Technical support for DEFENDO
DEFENDO is distributed by authorized resellers only. We kindly ask you to consider your reseller whenever you have questions
or problems. If required your reseller will then get in touch with us. This makes it easier for us to concentrate upon our
real job: make DEFENDO even better. Direct enquiries of end-users or dealers who don't participate in the >Linogate partner programm will be accepted in exceptional, explained cases only. Thank you for your understanding.
When contacting technical support you should have the following information at hands:
- DEFENDO information listed at "Home -> System status"
- detailed error description
- relevant log file excerpts or precise error messages
Please use the following forms to contact Linogate when reporting a problem with your DEFENDO:
>Partner support
>End user support (only in exceptional and explained cases)
>Partner support
>End user support (only in exceptional and explained cases)
More contact forms are provided here:
>Customer's forum (propositions and requests to improve DEFENDO or our web presence)
>Contact Form (sales, all other topics)
>Customer's forum (propositions and requests to improve DEFENDO or our web presence)
>Contact Form (sales, all other topics)